Apple is facing yet another public backlash following the “#bendgate” and the terrible iOS 8.0.1 update, after it has been reported that an iOS 8 bug is deleting iWork documents from users’ iCloud storage.
The issue was noted in the MacRumors forum by users, who claimed that selecting the option “Reset All Settings” in the iOS 8 settings menu led to documents being permanently deleted from their iCloud Drive. MacRumors tested this out themselves, and discovered that they had the same issue.
Related: Apple Finally Responds to iPhone 6 “#BendGate,” says Only a Few Customers Have Complained
The bug is triggered when iOS 8 users go to Settings – General – Reset All Settings, with this option intended to restore a device to factory settings. However, it is also somehow leading to the deleting of work saved in the cloud, a service which has already come under fire recently due to privacy concerns stemming from the numerous leaked photographs of celebrities that were obtained from it by a hacker.
The bug leads to files stored on the drive on both the iPhone and iCloud.com being permanently erased, with Apple not yet releasing a solution to this issue. This follows the huge problems users faced with the iOS 8.0.1 update, which interfered with the signal of their iPhones and also created complications with the Apple Touch ID service.
According to MacRumors, once they had synced the iPhone that had experienced the bug with a Mac russing OS X Yosemite, all of the iCloud Drive documents on the Mac were deleted, too.
Apple will be hoping that it can resolve this issue before it impacts upon too many of its iOS 8 users, as at this stage the company is at the center of far more negative press than it would have anticipated following the incredibly successful launch of the iPhone 6.
Photo: Getty Images
