Starbucks Employee Flips Out On Customer Over Special Straw



People are going crazy over those new Starbucks cookie straws — literally.

Last week in Queens, New York, a Starbucks shift supervisor named Melissa was caught on video freaking out on a customer and yelling “you’re not going to be served here.” The shouting escalated so much that other customers in the coffee shop got involved telling Melissa that she should be fired. According to HuffPost, they got their wish.

The customer/victim in the video is a girl named Ruby Chen, who claims that the argument started when she ordered a Frappuccino with a “special straw” and tried to pay using her Starbucks app. Reportedly, Melissa grew impatient with Chen, started yelling at her, then accused her of trying to steal the straw.

Obviously, a Starbucks spokesperson has reported that Melissa is no longer with the company. Also, Chen has been offered a $100 gift card for her troubles, so there is a happy ending (sort of).

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